T-Mobile USA and Verizon Wireless tied for the top ranking in the J.D. Power & Associates twice annual wireless customer care survey. Both carriers typically rank well, last year T-Mobile got #1 and Verizon #2.

Here are the rankings for US major carriers:

1. T-Mobile USA + Verizon Wireless - 104
2. Alltel - 99
3. Cingular + Sprint Nextel - 95

The study covers online, telephone and in store support. This year’s survey showed that 59% of customers had to contact their carrier within the last 12-months. This is the highest figure since the survey was started in 2000.

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